My Resume
Professional Experience & Qualifications
Career Objective
Aspiring Web Developer with a solid foundation in IT technical support and digital marketing. Eager to apply my technical expertise, problem-solving skills, and passion for coding to contribute to a forward-thinking organization. Open to both remote and on-site opportunities that promote growth, innovation, and meaningful impact.
Career Summary
Highly motivated and detail-oriented professional with over 7 years of experience in IT support and SEO/digital marketing. Recently transitioned into web development with hands-on skills in HTML, CSS, JavaScript, TypeScript, Tailwind CSS, React.js, Express.js, Next.js, and MongoDB. A strong team player, quick learner, and committed to continuous professional growth.
Technical Skills
Web Development
Other Activities
Projects
If you want to see more projects, click here
Indoor Tree Plant
Landing Page (Design)
RESTful API with Authentication
REST API
Blog App
Complete Web Application
Work Experience
IT Support Officer
Walton Digi-Tech Industries Ltd.
Provide technical support and troubleshooting for IT infrastructure. Collaborate with cross-functional teams to ensure smooth operations and resolve issues efficiently.
Key Responsibilities
- Supported 1700+ users with hardware/software troubleshooting.
- Resolved issues via remote tools and maintained detailed logs.
- Assisted in IT infrastructure upgrades and strategy improvements.
- Conducted audits, updates, and user training sessions.
Key Achievements
- Recognized for outstanding customer service.
- Nominated for performance awards (Feb & Mar 2022).
Technical Skills
- Operating Systems: Windows, macOS, Linux.
- Networking: TCP/IP, DNS, DHCP, PPPoE, VPN, LAN/WAN.
- Software: VMware, Hyper-V, TightVNC, Cinebench, LoadTracer, Microsoft Office Suite, Antivirus Software, etc.
- Hardware: PCs, Laptops, Tablets, Printers, Routers, Switches, Access Control, CCTV, etc.
Senior IT Support Officer
As a Senior IT Support Officer, I was responsible for ensuring seamless IT operations across the organization by providing expert technical support, managing infrastructure, and leading a support team.
Assistant IT Support Officer
Assisted senior engineers in managing IT systems, handling technical support requests, and documenting IT processes while gaining hands-on experience in large-scale infrastructure management.
Junior IT Support Officer
Handled basic technical issues, supported users with hardware/software troubleshooting, and ensured smooth daily IT operations under senior guidance.
Instructor of SEO & Digital Marketing (4.2 yrs)
Creative IT Institute Ltd.
Provided professional training in SEO and digital marketing, supported learners with practical guidance, and worked with teams to ensure effective and smooth training delivery.
Key Responsibilities
- Designed and delivered comprehensive training modules on SEO and digital marketing strategies.
- Led engaging workshops, webinars, and seminars for audiences ranging from beginners to advanced professionals.
- Trained individuals in the effective use of SEO tools, including Google Analytics, SEMrush, and Ahrefs.
- Taught strategies for integrating SEO with social media to enhance online visibility.
- Conducted assessments and provided constructive feedback to help trainees improve their skills.
Key Achievements
- Collaborated with cross-functional teams to integrate SEO training into broader digital marketing curricula, enhancing the overall learning experience.
Technical Skills
- SEO Tools: Google Analytics, Google Search Console, SEMrush, Ahrefs, Moz, Screaming Frog
- CMS: WordPress
- Web Technologies: HTML, CSS, JavaScript
- Marketing Platforms: HubSpot, Mailchimp
- Social Media Tools: Hootsuite, Buffer, Sprout Social
Education
Bachelor's in Computer Science
Bangladesh University of Business and Technology
A Bachelor’s in Computer Science equips graduates with essential skills in programming, problem-solving, and software development for building real-world applications.
Diploma in Computer Technology
Rangpur Polytechnic Institute
Diploma in Computer Technology from Rangpur Polytechnic Institute, focused on foundational computer engineering, software, and hardware skills.
Secondary School Certificate
Gaibandha Govt boys' High School
Secondary School Certificate (Science) from Gaibandha Govt. Boys' High School, with a strong foundation in mathematics, physics, and general science.
Certificates
Language Proficiency
Extra Activities
Outside of coding, I enjoy immersing myself in mobile and computer games — a hobby that sharpens my strategic thinking and enhances my problem-solving abilities. I also find inspiration through music, books, and travel, all of which keep me refreshed, motivated, and creatively fueled in both my personal and professional life.
I love programming and enjoy sharing what I learn.
I mostly play "PUBG" and "Clash of Clans" in my free time. I also enjoy puzzle and racing games.
I’m exploring video creation and will share some soon. Feel free to visit my channel if you like.
Currently diving into new technologies — I believe every day is a learning opportunity.
I enjoy adventurous travel and in my free time, exploring new places on my motorcycle.
I write about tech trends, personal insights, and creative ideas. Take a look at my blogs if you wish.
I'm a big fan of candid photography and love capturing natural moments.
I like watching thriller, adventure, detective and biographical movies based on real stories.